Terms and Conditions
Agreement to These Terms
These Terms and Conditions (“Terms”) govern your access to and use of the RiseVest website and services provided through https://rise-vest.org (the “Platform”). By accessing or using the Platform, you confirm that you have read, understood, and agree to these Terms. If you do not agree, do not use the Platform.
Who We Are and Contact Details
RiseVest (Canada operations contact)
Address: 1055 W Hastings St, Suite 300, Vancouver, BC V6E 2E9, Canada
Phone: +1 (604) 555-0197
Support email: [email protected]
Eligibility and Age Requirement
You must be at least 18 years old to use the Platform. By registering or using the Platform, you represent that you meet this requirement and that you have the legal capacity to enter into a binding agreement.
Platform Purpose and Service Description
RiseVest provides an online financial platform that may include market information, analytics tools, account dashboards, and connectivity features that can facilitate access to third-party services (such as execution, payments, verification, or brokerage connectivity) where available.
We may offer configurable tools that help users structure decision-making and manage risk settings. Market outcomes are uncertain, and any tools or projections are informational in nature and may not be accurate.
No Investment, Legal, or Tax Advice
Information made available on the Platform is provided for general informational purposes and operational use of the Platform. It is not personalized investment advice, legal advice, tax advice, or a recommendation to buy, sell, or hold any asset. You are responsible for evaluating whether a strategy, asset, or service is suitable for your circumstances and risk tolerance.
Risk Disclosure
Trading and investing in cryptoassets, Forex, CFDs, and equities involves significant risk and may result in partial or total loss. Prices can be volatile, liquidity can vary, and markets may gap. Past performance does not predict future results.
You are solely responsible for your trading and investing decisions, including any use of automated or semi-automated settings. Risk controls may reduce exposure in some situations, but they cannot eliminate risk.
Account Registration and Security
Account Responsibilities
You agree to provide accurate information during registration and keep it updated. You are responsible for all activities conducted through your account.
Security Expectations
- Keep credentials confidential and do not share access
- Use strong passwords and enable additional security features if offered
- Notify support immediately if you suspect unauthorized access
We may suspend or restrict accounts when we detect unusual activity or potential compromise.
Acceptable Use Rules
You agree not to:
- Use the Platform for unlawful purposes or in violation of applicable laws
- Attempt to interfere with Platform security, integrity, or availability
- Reverse engineer, scrape, or misuse the Platform in a way that harms us or other users
- Upload malware, abusive content, or attempt unauthorized access to systems or accounts
We may limit, suspend, or terminate access if we reasonably believe you violated these Terms or pose a security risk.
Third-Party Services and External Links
The Platform may integrate with or link to third-party services (for example, verification providers, payment processors, or execution/broker connectivity). Those third parties operate under their own terms and privacy practices.
We do not control third-party systems and are not responsible for third-party performance, downtime, policies, or acts/omissions. When you choose to connect a third-party service, you authorize data sharing as needed to enable the requested functionality.
Fees, Charges, and Taxes
Some features or third-party services may involve fees, spreads, commissions, network charges, or other costs. Where fees are applicable, we aim to disclose them through the Platform or through the relevant third-party provider.
You are responsible for any taxes or reporting obligations associated with your activities.
Availability, Changes, and Updates
We may modify, suspend, or discontinue any part of the Platform at any time, including features, content, or integrations, to maintain security, comply with legal requirements, or improve performance.
We may update these Terms periodically. Continued use of the Platform after updates means you accept the revised Terms.
Intellectual Property
The Platform, including its software, content, designs, trademarks, and logos, is owned by or licensed to RiseVest and protected by applicable intellectual property laws. You receive a limited, non-exclusive, non-transferable right to use the Platform for its intended purposes, subject to these Terms.
User Content and Feedback
If you submit feedback, suggestions, or non-confidential materials, you grant us a non-exclusive right to use them to improve the Platform without obligation to compensate you. Do not submit content that infringes third-party rights or violates law.
Disclaimers
The Platform is provided on an “as is” and “as available” basis. We do not warrant uninterrupted operation, error-free functionality, or that outputs (including analytics) will be accurate or suitable for any particular purpose.
To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
To the maximum extent permitted by applicable law, RiseVest will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, goodwill, or trading losses, arising from or related to your use of the Platform.
Where liability cannot be excluded, it will be limited to the minimum amount permitted by law.
Suspension and Termination
We may suspend or terminate your access if:
- You breach these Terms
- We suspect fraud, misuse, or security threats
- We are required to do so by law or to protect users and systems
You may stop using the Platform at any time. Certain provisions (such as risk disclosures, disclaimers, limitation of liability, and dispute terms) survive termination.
Complaints and Dispute Handling
First Step: Contact Support
If you have a complaint or dispute, contact [email protected] with relevant details. We generally aim to acknowledge requests within a reasonable timeframe and work toward a practical resolution.
Informal Resolution
Before starting formal proceedings, you agree to attempt good-faith informal resolution by providing a clear description of the issue and the outcome you seek.
Governing Law and Venue
These Terms are governed by the laws applicable in Canada, without regard to conflict of law principles. Any proceedings will be brought in a competent court located in Canada, unless mandatory consumer protection rules require otherwise.
Severability and Entire Agreement
If any part of these Terms is found unenforceable, the remaining provisions remain in effect. These Terms, together with any policies referenced on the Platform, constitute the entire agreement regarding your use of the Platform.
How to Reach Us
RiseVest
Address: 1055 W Hastings St, Suite 300, Vancouver, BC V6E 2E9, Canada
Phone: +1 (604) 555-0197
Support email: [email protected]